Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online gaming platform. As an Australian-based online pokies operator, we are committed to transparency about our data collection practices and compliance with the Privacy Act 1988 (Cth) and Australian Consumer Law. By continuing to use our services, you acknowledge that you have read and understood this policy regarding our cookie usage for gaming services, account management, and platform optimization.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us recognize your browser and remember certain information about your gaming preferences and account settings. Cookies enable us to provide you with a personalized gaming experience, maintain your session security, and improve our services based on user behavior patterns.
In addition to traditional cookies, we also use similar technologies such as web beacons, pixel tags, local storage, and session tokens. These technologies work together to ensure seamless gameplay, secure transactions, and enhanced user experience across our pokies and casino games platform.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for basic platform functionality, account authentication, and secure gaming sessions | Session or up to 1 year | Login status, game state, transaction security |
| Performance Cookies | Collect information about platform usage, game performance, and technical optimization | Up to 2 years | Loading times, error reporting, gameplay analytics |
| Functional Cookies | Remember your preferences, settings, and personalization choices | Up to 1 year | Language settings, favorite games, display preferences |
| Marketing Cookies | Track user behavior for promotional offers, bonuses, and targeted advertising | Up to 13 months | Bonus eligibility, promotional campaigns, affiliate tracking |
3. How We Use Cookies
Our cookie implementation serves multiple purposes essential for operating a secure and engaging online gaming platform. We use cookies to maintain your gaming sessions, ensuring that your progress in slot games and table games is preserved even if your connection is temporarily interrupted. Account security cookies help us verify your identity and protect against unauthorized access to your gaming account and financial information.
Performance optimization cookies allow us to monitor game loading speeds, identify technical issues, and ensure that our pokies run smoothly across different devices and browsers. We also utilize cookies to remember your gaming preferences, including favorite slot machines, betting limits, and display settings, creating a more personalized and convenient gaming experience.
- Maintaining secure user authentication and session management
- Remembering game preferences and personalized settings
- Analyzing gameplay patterns to improve game offerings
- Processing financial transactions securely
- Delivering relevant promotional offers and bonuses
- Preventing fraudulent activities and ensuring compliance
- Optimizing platform performance and user experience
4. Third-Party Cookies and Partners
We work with trusted third-party service providers who may place cookies on your device to help us deliver comprehensive gaming services. These partners include payment processors for secure deposit and withdrawal transactions, game developers who provide our slot machines and casino games, and analytics providers who help us understand user behavior and platform performance.
Our third-party partners operate under strict data protection agreements and are required to comply with Australian privacy laws. These cookies enable essential services such as live customer support, real-time game data, fraud prevention systems, and promotional campaign management. We regularly review our partner relationships to ensure they maintain appropriate security standards and data protection practices.
5. Cookie Management and Your Choices
You have several options for managing cookies on our platform. While we recommend allowing all cookies for the best gaming experience, you can adjust your preferences through your browser settings or our cookie preference center. Please note that disabling certain cookies may affect platform functionality, including the ability to play games, access your account, or process transactions.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when cookies are being placed. However, some features of our online casino may not function properly if cookies are disabled, particularly those related to account security and game state management.
- Access our cookie preference center from your account dashboard
- Modify browser settings to control cookie acceptance
- Clear existing cookies through browser history management
- Contact customer support for assistance with cookie preferences
- Review and update your choices at any time
6. Browser-Specific Cookie Controls
Different browsers provide various methods for managing cookie settings. Here are instructions for popular browsers used by our Australian players:
- Chrome: Go to Settings > Privacy and Security > Cookies and other site data. Select your preferred cookie settings and manage site-specific permissions for optimal gaming experience.
- Firefox: Access Options > Privacy & Security > Cookies and Site Data. Choose standard, strict, or custom protection levels while ensuring gaming functionality remains intact.
- Safari: Navigate to Preferences > Privacy > Cookies and website data. Configure tracking prevention settings while maintaining compatibility with our gaming platform.
- Edge: Select Settings > Cookies and site permissions > Cookies and site data. Customize cookie handling preferences for secure gaming sessions.
- Mobile browsers: Access privacy settings through browser menus and adjust cookie preferences according to your gaming needs and privacy requirements.
7. Updates and Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in our cookie usage, new technologies, or updates to Australian privacy legislation. When significant changes are made, we will notify registered users through email notifications or prominent notices on our platform before the changes take effect.
We encourage you to review this policy regularly to stay informed about our cookie practices. Continued use of our gaming platform after policy updates constitutes acceptance of the revised terms. The current version of this policy is always available on our website, and we maintain records of previous versions for transparency purposes.
8. Contact Information and Support
If you have questions about our cookie usage, need assistance managing your cookie preferences, or want to exercise your privacy rights under Australian law, our customer support team is available to help. We are committed to addressing your concerns promptly and providing clear information about our data practices.
For cookie-related inquiries, privacy concerns, or technical support with browser settings, you can reach us through live chat, email, or phone during business hours. We also provide detailed FAQ sections and help guides to assist you in managing your gaming experience and privacy preferences effectively.
Last updated: January 28, 2026