Contact Us
Our dedicated support team is available to assist with all your enquiries related to online pokies and casino services. We are committed to providing prompt, professional assistance to ensure your gaming experience meets the highest standards while complying with Australian gaming regulations.
Support Channels
We offer multiple convenient ways to reach our customer service representatives. Choose the method that best suits your needs and urgency level.
- Live Chat: Available 24/7 through our website for immediate assistance with account queries, game issues, and general support
- Email Support: Send detailed enquiries to [email protected] for comprehensive responses within 24 hours
- Phone Support: Call us directly at +61 2 8765 4321 during business hours (9 AM – 6 PM AEST, Monday to Friday)
- Emergency Account Issues: Use any channel above for urgent matters requiring immediate attention
When contacting us, please have your account details ready and provide specific information about your enquiry. This helps our team deliver faster, more accurate assistance. All communications are handled confidentially and in accordance with Australian privacy legislation.
Last updated: January 28, 2026